Welcome to WebPro IT Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please refrain from using our website or services.

1. Acceptance of Terms

By visiting WebPro IT Solutions or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Our Services

WebPro IT Solutions provides professional digital services, including but not limited to:

• Website Design & Development
• WordPress Development
• eCommerce Solutions
• UI/UX Design
• Website Maintenance
• Search Engine Optimization (SEO)
• Website Speed Optimization
• Technical Support & Consultation
• Custom Web Solutions

All services are delivered according to the agreed project scope and timeline.

3. Project Requirements

Clients are responsible for providing:

• Project requirements
• Website content
• Images and media files
• Login credentials (when necessary)
• Timely feedback and approvals

Delays in providing required materials may affect the project delivery schedule.

4. Payments

• Payments must be made according to the agreed quotation or contract.
• Projects may require an advance payment before work begins.
• Remaining balances are due upon project completion or according to milestone agreements.
• Late payments may result in delayed project delivery or suspension of services.

5. Revisions

Reasonable revisions are included as specified in your project agreement.

Additional revisions or changes outside the original project scope may incur extra charges.

6. Intellectual Property

Upon full payment, ownership of the completed website or deliverables transfers to the client unless otherwise agreed.

WebPro IT Solutions retains the right to showcase completed projects in its portfolio unless a written confidentiality agreement exists.

7. Third-Party Services

Some projects may use third-party services, plugins, themes, APIs, hosting providers, or software.

WebPro IT Solutions is not responsible for:

• Third-party service outages
• Pricing changes
• License policy changes
• Service discontinuation
• Security vulnerabilities originating from third-party providers

8. Client Responsibilities

Clients agree to:

• Provide accurate information.
• Maintain backups whenever possible.
• Secure usernames and passwords.
• Obtain legal rights for all provided content, images, and trademarks.

Clients are solely responsible for the legality of the content published on their websites.

9. Limitation of Liability

While we strive to provide reliable, high-quality services, WebPro IT Solutions shall not be liable for:

• Loss of business or profits
• Data loss
• Website downtime caused by hosting providers
• Cyberattacks or hacking incidents
• Third-party software failures
• Indirect or consequential damages

Our maximum liability shall not exceed the amount paid for the specific service.

10. Support & Maintenance

Support services are provided according to the agreed maintenance plan or project terms.

Future updates, new features, or additional work outside the original agreement may require separate quotations.

11. Cancellation

Either party may terminate a project with written notice.

Any work completed up to the cancellation date will be invoiced accordingly.

Advance payments made for completed work are generally non-refundable.

12. Privacy

We respect your privacy and handle your information responsibly. Please review our Privacy Policy to understand how your personal information is collected, used, and protected.

13. Website Availability

We strive to keep our website available at all times; however, we do not guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond our control.

14. Changes to These Terms

WebPro IT Solutions reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on this website.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of Bangladesh unless otherwise specified in a separate written agreement.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

WebPro IT Solutions

Address: House 349, Block K, Road 15, South Banasree, Khilgaon, Dhaka 1219, Bangladesh

Email: info@webproits.com

Phone: +880 1730-319578